Terms & Conditions

Effective Date: October 20, 2026

Welcome to Joy Christian Counseling. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of This Website

This website provides general information about our counseling services, practice, and approach to mental health care. You agree to use this website for lawful purposes and in a respectful manner.

2. No Therapist-Client Relationship

The information on this website is for educational and informational purposes only and is not a substitute for professional counseling, diagnosis, or treatment.

Visiting this website, submitting a contact form, or communicating with our practice does not automatically establish a therapist-client relationship. A counseling relationship begins only after the appropriate intake process and mutual agreement to provide services.

3. Counseling Services

All counseling services are provided in accordance with applicable Oklahoma laws, professional licensing requirements, ethical standards, and practice policies.

Information regarding fees, appointments, cancellations, and other service policies may be provided separately during the intake process or in the client services agreement.

4. Privacy and Confidentiality

We respect your privacy and handle information in accordance with our applicable privacy policies and legal obligations.

Please do not submit sensitive personal or mental health information through general website contact forms or unsecured email. Electronic communications may carry privacy and security risks.

For additional information, please review our Privacy Policy and, where applicable, our Notice of Privacy Practices.

5. Emergencies and Crisis Situations

This website and its contact methods are not intended for emergencies. Messages may not be monitored continuously, and responses are not guaranteed immediately.

If you are experiencing an emergency or are in immediate danger, call 911 or go to the nearest emergency department. In the United States, you may also call or text 988 to contact the Suicide & Crisis Lifeline.

6. Telehealth Services

If telehealth counseling is offered, services are subject to applicable laws, licensing requirements, and the practice's telehealth policies. Additional information and informed consent may be required before telehealth services begin.

7. Intellectual Property

All website content, including text, graphics, logos, and other materials, is owned by [Practice Name] or used with permission unless otherwise stated. Content may not be copied, reproduced, or distributed without prior written permission, except as permitted by law.

8. Third-Party Links

This website may include links to third-party websites for convenience or informational purposes. We are not responsible for the content, accuracy, availability, or privacy practices of external websites.

9. Disclaimer

We make reasonable efforts to maintain accurate and current website information but do not guarantee that all content is complete or up to date.

To the extent permitted by applicable law, [Practice Name] is not liable for damages arising from the use of this website or reliance on its general informational content. Nothing in these Terms limits rights or responsibilities that cannot legally be excluded.

10. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, except where applicable law requires otherwise.

12. Payment Processing

This Payment Processing Addendum (the “Addendum”) to the Terms of Service of Psych Select Software, LLC (the Terms of Service located here, and Privacy Policy located here, are collectively hereinafter the "Terms" or the “Agreement”) supplements such Terms between Psych Select Software, LLC d/b/a TherapyAppointment (hereinafter "TherapyAppointment") and you (hereinafter "Subscriber") and governs your use of and access to any third party service providers providing payment processing services to you via the Service (any such payment processor, hereinafter a "Processor" and such payment processing services the “Payments Services”).

The Terms are hereby incorporated into this Addendum by reference. By clicking the "SIGN UP" button, Subscriber consents to be bound by this Addendum. If you are accessing and using the Service on behalf of an entity (the “Subscriber Entity”), you confirm that you are authorized to do so and are binding such Subscriber Entity to the Addendum. References to the Subscriber in the Terms shall be deemed to include the Subscriber Entity except as the context otherwise requires.

If Subscriber does not agree to the Addendum, Subscriber may not use any Payments Services via the Service. Any capitalized terms not defined in this Addendum shall have the meanings provided for them in the Terms. In the event of a conflict between this Addendum and the Terms, this Addendum shall control.

Subscriber is only permitted to use the Payments Services via the Service to the extent you have been given permission by the healthcare practice or other legal entity or organization (collectively, the "Practice") on whose behalf you access and use the Service as an authorized user for professional purposes on your Practice's behalf. In addition to these Terms, you are required to comply with any instructions, requirements, or policies of your Practice in connection with Subscriber's use of the Payments Services to the extent they do not conflict with these Terms.

1. PAYMENT PLATFORM ACCESS. Subscriber is responsible for securing and maintaining the confidentiality of any login or access credentials to the Payments Services and/or the Processor's payments platform through which such services are provided (the “Payments Platform”). Subscriber agrees to notify TherapyAppointment immediately if Subscriber believes the confidentiality of such credentials has been compromised or if Subscriber suspects unauthorized use of such credentials.

TherapyAppointment will not be liable for any loss or damage arising from Subscriber's failure to comply with this Section.

2. USE OF FINIX PAYMENTS PLATFORM. This Section 2 applies in the event Subscriber uses the Finix Payments, Inc. (“Finix”) Payments Platform and/or Payments Services (collectively, the “Finix Platform”).

a. Finix Platform. Subscriber agrees to comply with the Finix Terms of Service (located here). The Finix Terms of Service and Privacy Policy (located here) may be updated from time to time in Finix's sole discretion and without notice. Subscriber may only access and use the Finix Platform solely for the purpose of processing transactions with Subscriber's customers. Finix shall not be liable for Subscriber's damages, whether direct or indirect, incidental, or consequential, arising in connection with the TherapyAppointment Terms and the Subscriber's use of the Finix Platform.

With regard to services it provides to Subscriber, Finix disclaims any warranty of any kind, including without limitation any warranty of title, merchantability, fitness for a particular purpose, or non-infringement. In the event Subscriber requests (whether electronically, in writing, and/or verbally) that TherapyAppointment communicate with Finix on behalf of Subscriber with regard to issues related to the Finix Platform, Subscriber authorizes TherapyAppointment to provide Subscriber's confidential information (including, without limitation, information concerning Subscriber's customers) to Finix for such purpose.

b. Dashboard. TherapyAppointment may, in its sole discretion, grant Subscriber access to a management dashboard developed by Finix (the “Dashboard”), which would enable Subscriber to view information and perform certain actions to manage Subscriber's transactions. Subscriber shall be responsible for securing and maintaining the confidentiality of any login or access credentials provided to Subscriber for Dashboard access. Subscriber will be fully responsible for all activities that occur within the Dashboard. Subscriber agrees to notify TherapyAppointment immediately if it believes the confidentiality of any Dashboard credentials has been compromised or if it suspects unauthorized use of such credentials. TherapyAppointment will not be liable for any loss or damage arising from Subscriber's failure to comply with this paragraph.

c. Reconciliation of Account. Subscriber is solely responsible for reconciling information in the Dashboard with its transaction records and identifying any errors. Subscriber agrees to promptly notify Finix (or TherapyAppointment if applicable) of any errors. As between TherapyAppointment and Subscriber, Subscriber's failure to report an error within forty five (45) days of it first appearing in the Dashboard will be deemed a waiver of any right to amounts that may be owed to Subscriber in connection with such error.

d. Website Requirements. Subscriber shall comply with Finix's website requirements set forth in the Documentation, including, without limitation, the requirements set forth here.

3. RESTRICTIONS ON USE OF PAYMENTS PLATFORMS. Subscriber shall not: (a) use a Payments Platform to create any service, software, documentation, or other material that performs substantially the same functionality as such Payments Platform; (b) disassemble, decompile, reverse-engineer or use any other means to attempt to discover any source code, algorithms or trade secrets underlying the Payments Platform or any of its components; (c) impose (or permit any third party to impose) any lien, security, or other encumbrance upon the Payments Platform; (d) adapt, combine, create derivative works of or otherwise modify the Payments Platform; (e) disable, circumvent, or otherwise avoid or undermine any security device, mechanism, protocol, or procedure implemented in the Payments Platform; (f) use or access the Payments Platform for any unlawful, fraudulent, deceptive, malicious, or otherwise harmful or injurious purpose; (g) remove, obscure, deface, or alter any proprietary rights notices on any element of the (1) Payments Platform or (2) any user manuals, training materials, product descriptions and specifications and other printed information relating to the Payments Platform provided by the Processor, as updated from time to time (collectively, the “Documentation”); or (h) use the Payments Platform in any manner which could damage, disable, overburden, or impair the Payments Platform or interfere with any third party's authorized use of the Payments Platform.

Subscriber will not utilize any software, hardware, or other tool to scan or monitor the Payments Platform or the associated Processor's servers or network infrastructure for the purpose of measuring or analyzing uptime, operating systems, virtual environments, or other installed applications, including without limitation for stress testing, load testing, or performance benchmarking.

4. COMPLIANCE WITH PAYMENT NETWORK RULES. Subscriber agrees to comply with all applicable federal, state, and local laws and regulations (“Applicable Law”), as well as the applicable VISA, MasterCard, Discover, and/or other credit card or payment processing networks (“Payment Networks”) rules, policies, terms, conditions, and standards, including but not limited to Payment Card Industry Data Security Standards (“PCI DSS”), the VISA Cardholder Information Security Program, the MasterCard Site Data Protection Program, and any other program or requirement that may be published and/or mandated by the Payment Networks (“Payment Network Rules”), in its performance of its respective obligations hereunder, including without limitation (i) its use of and access to any Payments Platform and/or (ii) its use of virtual terminals and/or Card Not Present transactions.

In the event of any non-compliance by Subscriber with PCI DSS or Payment Network Rules, Subscriber shall cooperate with TherapyAppointment to promptly remediate any such non-compliance and provide notice to TherapyAppointment when such remediation is complete. Subscriber shall indemnify and hold harmless TherapyAppointment for any fines, assessments or other damages it incurs stemming from or related to Subscriber's failure to comply with Applicable Law, PCI DSS and/or Payment Network Rules.

5. COMPLIANCE WITH PROCESSOR RULES. Subscriber agrees to comply with requirements set forth in its Processor's terms of service and Documentation, including, without limitation, any requirements regarding the Subscriber's website contained in Documentation.

6. REFUND POLICY. Subscriber shall maintain a written refund policy that complies with the Payment Network Rules and Applicable Law and disclose such policy to all of its customers. Subscriber shall not make a refund or adjustment in cash (except when required or permitted by Applicable Law or the Payment Network Rules) and will deliver to Processor all information reflecting such refund or adjustment within three (3) days of the refund or adjustment. The amount of any refund must not exceed the amount of the original transaction except for any amount which Subscriber agrees to reimburse its customer for return postage. Subscriber shall not accept any payment from a customer as consideration for issuing a refund.

7. CARD ACCOUNT UPDATER SERVICES. If Subscriber participates in card account updater services made available via a Processor's Payments Services (“Account Updater Services”), Subscriber agrees to do the following:

a. Disclose the Account Updater Services in the Subscriber's terms and conditions, privacy policy, and/or other customer facing documentation in accordance with Applicable Law, the Payment Network Rules, and the Documentation;

b. request an account update for every participating cardholder account in Subscriber's customer database at least once every 180 calendar days;

c. submit inquiries only for those accounts with which Subscriber, as applicable, has an ongoing customer relationship and customer's authority to submit such payments;

d. update Subscriber's customer account database within five (5) business days of receiving an account update via the Account Updater Services;

e. ensure that information received via the Account Updater Services is properly, completely, and accurately incorporated into Subscriber's customer database for utilization in future card network transactions;

f. not request authorization on accounts that have returned a response of “Contact Cardholder” or “Closed”;

g. correct erroneous account information within five (5) business days of receipt of an error notification from Processor;

h. correct operational errors within five (5) business days of receipt of an error notification from Processor; and

i. comply with the Account Updater inquiry record and inquiry file layout and data interface requirements set forth in the Documentation, as revised from time to time.

8. Subscriber acknowledges that any breach of this Section 7 may result in amounts imposed or assessed against TherapyAppointment, the Processor, and/or its subcontractors, including but not limited to interchange fees, dues, and assessments (collectively, “Third-Party Charges”), which TherapyAppointment shall pass through to Subscriber in accordance with the Terms.

9. TRANSACTION DISPUTES.

a. Indemnification; Cooperation. Subscriber agrees that in the event Subscriber's transactions via the Payments Services are subject to any chargebacks, refunds, adjustments, ACH returns, or other disputes (collectively, “Disputes”), Subscriber shall indemnify, defend and hold harmless TherapyAppointment for any losses, charges, claims and or fees (including, without limitation, reasonable attorney fees) stemming directly or indirectly from such Disputes. If Subscriber experiences any chargebacks, Subscriber shall communicate and cooperate with TherapyAppointment to resolve the chargeback in accordance with the Payment Network Rules and the Terms.

b. Communications with Processor. Subscriber authorizes TherapyAppointment to communicate with and transmit information to Subscriber's Processor regarding Subscriber's transactions, the Payment Platform and related matters either (i) directly or (ii) via the Processor's Payment Platform, including, without limitation, with respect to managing Disputes. Subscriber is responsible for any inaccuracy or incompleteness in the information it submits to the Payment Platform, either directly or through TherapyAppointment on Subscriber's behalf.

Subscriber understands and agrees that while TherapyAppointment can relay information to the Processor regarding Disputes, TherapyAppointment does not have authority to decide/arbitrate Disputes.

c. Notice. Subscriber shall promptly notify TherapyAppointment in the event (i) any individual Disputes exceed any threshold contained in the Documentation or (ii) all Disputes in the aggregate exceed any threshold set forth in the Documentation.

10. PAYMENT PLATFORM INTEGRATION. Subscriber authorizes TherapyAppointment to use Subscriber's information and data (including without limitation, information and data regarding Subscriber customers and/or transactions) in integrating Payments Services and the applicable Processor's Payments Platform into the TherapyAppointment platform.

11. LIMITATION OF LIABILITY. In the event of any claims, suits, or other proceedings brought between TherapyAppointment and Subscriber under the Terms, Subscriber's Processor shall not have any liability except as otherwise required by law.

12. FORCE MAJEURE. TherapyAppointment shall not be liable for any default or delay in the performance of its obligations under the Terms if and to the extent such default or delay is caused, directly or indirectly, by (i) fire, flood, elements of nature or other acts of God; (ii) any outbreak or escalation of hostilities, war, riots or civil disorders in any country; (iii) any act or omission of Subscriber, a Processor, or any government authority; (iv) any labor disputes (whether or not employees' demands are reasonable or within the party's power to satisfy); (v) failures or fluctuations in telecommunications or other equipment; or (vi) or any other cause whatever beyond its reasonable control.

13. REQUIREMENTS FOR CARD-PRESENT TRANSACTIONS. Subscriber agrees to comply with the Payment Network Rules, Applicable Law and Documentation in connection with (i) its accepting transactions made at a physical point of sale (“Card-Present Transactions”) for the sale of goods or services, or the receipt of charitable donations, and (ii) its operation of POS Equipment (defined below). In addition to any requirements set forth in the Documentation, for Card-Present Transactions, Subscriber shall ensure that the following actions are performed at the point of sale:

a. Verify that the Card is legitimate and valid and not visibly altered or mutilated;

b. Capture Card data using only the POS Equipment by inserting the Card (chip card), swiping the Card (magnetic stripe), or tapping/waving the Card (contactless);

c. Ensure that the cardholder (e.g., a person authorized to use a card) (“Cardholder”) enters their PIN using the keypad if prompted or provides their signature unless Subscriber is participating in a “no signature required” or PINless program;

d. Verify the Card's “valid from date” and the expiration date;

e. Verify that the Card number and expiration date on the Card are the same as on the transaction receipt and the number displayed on the POS Equipment;

f. Verify that the name on the Card-Present Transaction receipt is the same as the name on the front of the Card (if applicable); and

g. Ensure that the Cardholder appears to be the person shown in the photograph (for Cards with a photograph of the Cardholder).

14. Subscriber shall ensure that it does not: (i) require a Cardholder to complete a postcard or similar device that includes the Cardholder account number, Card expiration date, signature or any other Card account data in plain view when mailed; (ii) require a Cardholder to provide fingerprints or other personal information, such as address, license, telephone number or social security number as a condition for honoring a Card, unless required to do so by the Payment Network Rules; or (iii) make a photocopy of a Card or require the Cardholder to provide a photocopy or facsimile of a Card unless the photocopy or facsimile is required by a Payment Network or the financial institution working with the Processor in conjunction with Payments Services.

15. POS EQUIPMENT RESTRICTIONS. Subscriber shall not, and shall not enable or permit other third party to:

a. where point of sale equipment (“POS Equipment”) is registered to a location, move such POS Equipment to a new location without registering the device to its new location and downloading the local device configuration;

b. uninstall, replace or tamper with the software installed on the POS Equipment, unless instructed to do so by Processor;

c. represent, or use any technical measures in an attempt to represent, that the location of POS Equipment is a location different from its actual physical location;

d. use POS Equipment to enable any party (including Subscriber) to benefit from any activities that have not been previously approved by Processor in writing. For the avoidance of doubt, restricted activities include the use of the POS Equipment in or for the benefit of a country, organization, entity, or person embargoed, blocked or on a sanctions list identified by any government, government body or supranational body; or

e. (i) copy, reproduce, republish, upload, post, transmit, resell, or distribute in any way, any data, content, or any part of the POS Equipment; (ii) transfer any rights granted to Subscriber by Processor unless otherwise agreed between Subscriber and Processor in writing; (iii) work around any of the technical limitations implemented in the POS Equipment or enable functionality that is disabled or prohibited; (iv) reverse engineer or attempt to reverse engineer POS Equipment except as expressly permitted by Applicable Law; (v) perform or attempt to perform any actions that would interfere with the normal operation of POS Equipment or impact the use of the POS Equipment by other users; or (vi) impose an unreasonable or disproportionately large load on the Card-Present Payments Services.

16. INFORMATION SHARING AND DATA SECURITY. TherapyAppointment receives information about Subscriber from Subscriber's Processor, such as information about Subscriber's business, owners, officers, data security arrangements and transactions. TherapyAppointment may share Subscriber's information (including, without limitation, information about Subscriber's transactions with its customers) with Subscriber's Processor and other third parties for any lawful purpose, including the following: to assist in the processing of payments, to provide support with regard to disputed transactions, to prevent or investigate fraud and/or security issues, to comply with Applicable Law and Payment Network Rules, to enforce the Terms of Service, and as otherwise required in support of the Payment Services.

If Subscriber's Processor requires information or documentation from or about Subscriber, Subscriber agrees to work with TherapyAppointment to securely gather and promptly provide such documentation or information to the Processor, including without limitation information related to onboarding, PCI-DSS requirements, and transaction monitoring. Subscriber acknowledges and agrees that it is responsible for completing the PCI-DSS Level 4 Self-Assessment Questionnaire within the required time period specified by Payment Network Rules; for the avoidance of doubt, Subscriber will be liable for any PCI Non-Compliance Fees imposed on TherapyAppointment as a result of Subscriber's failure to meet this obligation. TherapyAppointment maintains technical, physical and administrative security measures designed to provide reasonable protection for information.

17. INDEMNIFICATION. Subscriber agrees to indemnify, defend, and hold harmless TherapyAppointment, its affiliates under common control, and its and their respective employees, officers, agents, principals, successors, and assigns (the “Indemnitees”) from and against any and all damages, fines, fees, costs, claim, suit, or other proceeding made or brought against any of the Indemnitees arising out of or resulting from real or claimed breaches of security and compromising of transaction data originating within any POS Equipment in Subscriber's (or its agents') custody caused by a failure to comply with Applicable Law, the Payment Network Rules, or the Documentation. Any indemnification obligations set forth in the Addendum shall be in addition to Subscriber's indemnification obligations set forth in Section 16 of the Terms (titled “Subscriber Indemnification”).

18. SETOFF. TherapyAppointment may set off any amounts that Subscriber owes TherapyAppointment against any sums due Subscriber under the Terms, including, without limitation, by directing Subscriber’s Processor to deduct such amounts from settlement funds owed to Subscriber.